Please email us at feedback@musegames.com for issues, suggestions, and questions!
The game crashes immediately on startup
If you experience a crash on the Playstation 4 when playing you will be prompted to send a report log. Doing so will allow us to check out what the issues are and investigate them for you ASAP!
The UI (hud) is cut off
If your HUD is cut off, please go to system menu and adjust in [Settings] > [Sound and Screen] > [Display Area Settings]. Restart the game after change settings.
Can we customize controller keys?
We’re definitely taking feedback and recommendations, and we’ll be considering them for future updates.
Can't hear voice chat in my headset
Currently voice chat can only output to TV. We are working with our game engine and game server providers to add in support for this feature. As soon as we have the support for it, we’ll update everyone asap.
What’s the Referral program?
This is a function available exclusively to you, our awesome PS4 players! This is a great way to earn a ‘starter kit’ for yourself while rewarding the players you refer with a unique item as well. To access this feature simply go to the ‘Community’ tab, select ‘refer player’ and enter in the player’s name (they will need to be online for this to work). Once you have entered this information confirm the referral to recieve rewards. There are three tiers for PS4 players to progress through. You can choose to refer the same person or multiple people, this referral system works for all players on PC and PS4 alike.