First, you must decide whether to play Co-Op (PvE) or PvP. For first time players, we recommend playing Co-op first as an Engineer or Gunner. If there are enough matches, a matchmaker system will whisk you into the next eligible match. Otherwise, you will be brought to a match list where you can either join a match from the list or create your own.
How do I level up?
To level up in your faction, you simply play Co-Op matches. To level up in your class, you can play matches as well as complete achievements for those classes. Leveling up in classes and faction will unlock various cosmetics as well as ships and guns.
How do I help my faction?
Playing Co-Op matches will help your faction progress. However, you can also get in touch with your faction leaders for more fine grained strategies. Pay attention to your faction’s message of the day in chat to see if they congregate outside of the game. Playing PvP matches will not directly progress your faction, but will reward you with coins that you can use to purchase items and use them on the World Map.
How do I join a clan?
To join a clan you must be invited or accepted in game by a clan leader or officer. You can request to join by going to the clan’s page in the community menu in-game. It will leave a notification for one of the officers or leader that they have a pending clan request.
What do colored names in chat mean?
Teal are for developers. Yellow are for Community Ambassadors CAs. Blue names are for CAs with moderation abilities. Red are for bounties that you can defeat in a bounty mini-game in PvP. CAs are volunteers that help the community by answering questions and moderate.
What should I do about trolls, bullies, and other disruptive players?
We recommend that you do 3 things: Block, Relocate, and Report (BRR). You can Block a player accessing the context menu when you select their name—you will not be able to see their text or voice chats after this. Relocate means to leave the lobby with the problematic player. Reports can be issued by going into the context menu when selecting their name. All reports are evaluated by our moderation team. You can also submit reports to abuse@musegames.com if you think a player has violated our Privacy Policy & Community Standards.
Can I kick a player from a match or ship?
Only moderators have the ability to kick. After much consideration, we realized that a public kick or vote-to-kick functionality would likely be abused. If there is a problematic player, you can Block, Relocate, and Report the issue directly to us.