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Messages - Dev Bubbles

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31
Byron, I get you.  I actually know the Depth devs.  I just chatted with them recently.  Like, sigh, this is kinda hard to explain here, so yeah, a cafe sit down would be better for sure.  But I actually know how they are, and what constraints they face pretty decently.  Devs share knowledge and stories more than you think.  But yeah, everyone's different.  In all honestly, compared to devs I know, maybe we didn't do better, but we didn't do too badly either.  Argh, I sound like I'm making excuses again, so I'll stop.  With scope, budget, resources vs output, all I'm saying is that, I actually do know a bit of what I'm talking about and what I'm doing. That's about it.

32
Guys, the bottomline is, I shouldn't be making excuses, and I don't want to be.  We'll keep trying to do the best we can with the game and with the expansion.  And hopefully we can honor your support, and justify the money you guys pledged into this.  If you feel like we've fallen short though, please don't feel like you have to suffer, compromise, or be wronged against.  We'll do our best to make sure you guys are taken care of, one way or another. If it's refund you guys are looking for, definitely don't hesitate to let us know.  Thanks!

33
@Crafeksterty, there's really no point feeling being lied to. I'd honestly be happy to give you a refund if you feel like we're too slow or are not living up to your expectations.  It's really ok!  Please let me know and I can take care of it asap.  Thanks so much! 

34
Hi Byron,
With how much work we can do vs what others can do, it's a bit out of my depth, as I can only comment on devs I'm friends with or are familiar with. I don't personally know the Verdun devs, but I just know that they are the combined efforts of 2 studios. But exactly how many people do what, I can't really comment. 

The point about contents vs features though, I can't disagree :) 

35
Hi Byron, thanks a lot.  Really appreciate it.  Yeah I hear you and agree that having negative feedback is actually really helpful.  Didn't want to sound like I can't take the criticism.  Well, I did rant a bit before I replied hahaha.  I did feel a bit that with the ex-employee assertion stuff, it's more at a personal level, and I felt like we already talked about this, so I was frustrated.  But it's cool though. 

About the specific points, again, I think with what is missed vs what we're working on, I felt like we've been through this quite a bit, so it's probably not needed for me to blabber on for too long here.  With co-op/Alliance/Adventure, firstly, co-op is Alliance. If this was causing confusion, we might have used a development code name like project x?  Not sure, but co-op should pertain to more of an actual game genre, while Alliance is more of a naming term we're coming up with.  Because, ultimately, we need a name to call what we are working on.  And we tried to articulate this in the KS update post.  Contrasting this to Adventure, we cannot call what this is "Adventure" because we did not reach the thresholds and tiers for the KS fully, and so if we deliver what KS backers back us up to, we should call what we're delivering something else.  I think this is the responsible thing to do.  I do feel like we've tried pretty hard to communicate this openly and clearly, but yeah, we could do better.  I think whereas with the original KS where we were totally stupid in how we communicated scope as Kushmeyer pointed out, we tried to be pretty careful with the expansion KS. 

With the issue of decay or balancing.  I can't say balance is perfect, and in some ways the balance of a game should never be perfect.  But while we see debates about usage and "OPness" of some guns (ex. hwacha etc.) I do think that we've improved with balance compared to when we first started.  You may argue that well, that's not saying much.  But when we first started, as you remember, we had plenty of times where 1 gun dominate usage and win rate.  Ex. heavy flak, artemis, merc, and so on.  Looking at usage and win rate data recently, I can at least confidently say that there are multiple viable builds in play in pub matches as well as competitive.  You're a better player than I, so you can probably say that I'm not in a position to argue about individual use cases and tactics, but I don't think I'm off here either. 

As far as the feeling of the game in decay.  One, we're continuing to update the game while working on the expansion. I totally get that you feel that we're not doing enough, with new contents, features, or balance. At some point though, look at it from my point of view, there is almost no win. If I update something, or change something, balance wise let's say, I could be causing decay in people's minds, as I would be risking eroding balance from an expected golden mean.  I can look at a gun's data, and say it's OP.  And even if people agree, and I balance it, I'm bound to piss off people who use that gun.  If I make new features, I can have some people yell at me and say, hey, why am I not working on the expansion, or hey, why is my specific ideas not implemented.  If I work on the expansion, I can get yelled at for not doing more to update the game, etc.  The point I'm making is, at some point, say after a few hundred hours of play, I might be fighting a losing battle with some people.  I change and get yelled at by some.  I don't change, and get yelled at by some.  So honestly, I can only say that we'll keep trying our best, with the understanding that at some point, a given player would get everything he/she could get out of the game experience and move on to the next great game.  And I think I need to be ok with that and be thankful, as there are a lot of great games out there. 

If you decide tomorrow or today even that GOI just isn't worth your time anymore, I'll definitely be sad and will miss you a lot.  And I'll of course take the criticisms and try to do better.  But, I think I should also be supportive.  If I've given you at least a few hundred hours of enjoyment, I'm actually pretty proud of that. 

Anyways, I might have gotten off track.  Appreciate the support Byron! 

36
Oh Byron, here you go again. I appreciate the support, but the talk about multiple ex-employees... We talked specifically about this last time, and yet, here you go making these claims again. Not sure what to say to this. It's your freedom of speech after all. One thing I would say is that, if somehow you feel that what we're doing with the expansion is not what you thought you backed in KS, I would love to give you a refund. I think our communications about everything has been clear and transparent. However, if somehow you still feel like you were cheated out of something, I would love to refund you asap. Just email you and let me know.

Kushmeyer, I'm not sure how much of our communications you've been following.  Firstly, if you're not happy with the KS, please email us at feedback@musegames.com, and I will give you a refund asap. Secondly, I'm not sure if the watered down game you're referring to is the PvP game or the expansion. If you're referring to the base game, there are a few things to note. One, 35K is not enough to make what we've made over 3 years. I can't tell you how far away $35K is from the cost of us making the game. This I need to rely on you a bit to understand how much game creation generally costs. Two, if there are unfinished aspects of the game you're referring to specifically, I'd love to hear them, as it could be great feedback for us to improve. However, do keep in mind that we've been updating the game for 3 years now. If you were in the original KS, I don't think it'd be too difficult to see how much work we've done since then. Three, with Workshop, it is a positive. We've had so many players who've asked us for it, and it took us a long time to make it happen. I'm not sure what confusion there is about in game stuff, but again, you're not obligated to spend a cent. Also, the majority of the workshop items the creators want to gift to the community free for all. 

Lastly, we know full well what we said between the original KS and the expansion KS. We've gone at length to explain the rationale for the expansion KS, and also make up for the poor planning and stupid communications we've made with the original.  We were up front with our mistakes as well. We've make a number of postings in numerous places and have talked openly about this whenever asked over the last 2 years. Somehow, none of what we said reached you, and for that I do apologize. But again, I'd be happy to give a refund. Thanks.

37
General Discussion / Re: My first 4 months of GOIO
« on: June 11, 2015, 11:49:36 am »
Hey guys, I want to once again remind everyone to keep it civil, and to argue your points without personally attacking others.  If we strive to be a welcoming and friendly community, this type of public attacks on members of the community destroys everything we're trying to build.  We'll be more proactive in moderating offensive personal attacks, but please spare us of using moderation tools.  It's also more time and effort that we're not doing other things.  Thanks, Howard

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General Discussion / Re: My first 4 months of GOIO
« on: June 11, 2015, 11:45:40 am »
Hi Magkel, thank you so much!  With lower population we could look at the threshold trigger for show all again.  And for more stuff to encourage positive behavior, I completely agree.  I already noted your ideas on trello, and Matt is coming up with something similar as well. 

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Taking the servers down for a relatively brief maintenance, and we should be back up in 1-2 hours.
We'll announce again when we're back up.  Thanks in advance for your patience! 

40
Feedback and Suggestions / Re: Underdog System
« on: May 06, 2015, 09:19:23 pm »
Hi everyone, I don't want to disrupt the flow of discussions in the forums, and I really dislike censorship or anything that is remotely opposing free speech.  We're also here to provide service, so we typically don't like to interject in discussions.  However, recently I've noticed some hate, discriminatory language that are gross violations of our community standards, terms of use, and the spirit of our game and community.  I apologize in advance, but we will be taking closer moderation actions, including bans.  It's not something I like to do, or enjoy doing, but we have to look towards the greater community at large.  Thanks, Howard

41
General Discussion / Re: Was GOIO A Fluke?
« on: May 05, 2015, 03:30:24 pm »
@MagKel, I really really appreciate this. It is a perspective that I need to heed and remind myself of as well.  Especially with this thread, I've done a poor job in my responses, and I totally apologize to everyone.  Thank you to taking the time to write this.  It definitely helps keeping things in perspective for me.  Thank you so much, Howard

42
General Discussion / Re: Was GOIO A Fluke?
« on: May 05, 2015, 03:19:27 pm »
yeah so the median play time that Magkel had is right.  It's 3hr46min.  And there is of course a long tail.  Distribution wise, if we use 2 hrs, then over 2/3 of players play over 2 hrs.  About 45% of players play over 5 hrs.  It's not the greatest, but not too bad either.  As Magkel pointed out, we could do better, and we should.  We should continue to address different pain points.  I guess my point is just that if we say we identified some issues new players are facing (from tutorial to UI to mechanics etc.) At least as a developer, I do look at it as, say if I address an issue that I think has ease of use ramifications, I don't think that's a zero sum process.  But of course we do realize that sometimes the solution for one group may not be needed for another group.  It's tough, but the spirit of what we do, and our point of departure isn't always to look at user groups separately. 

43
General Discussion / Re: Was GOIO A Fluke?
« on: May 05, 2015, 02:46:52 pm »
@Hamster, do you mean session time or total play time? 

44
General Discussion / Re: Was GOIO A Fluke?
« on: May 05, 2015, 02:06:18 pm »
Byron, I apologize for my reply, and I'm editing it.  There appears to be some gap in communications with the functioning of the team.  If you'd like, I can walk you through our development process, who's on the team and what role each person plays.  I can do this on Skype or on steam, I don't mind.  And I'm not saying that you can't say whatever you want.  But sometimes it does bother us when this type of stuff is said.  I know you're passionate, and you really care about the game.  We've known each other for a long time.  So I might be a bit too confrontational here too.  Let me apologize as well.  I absolutely don't mind being open about what we're doing.  Sorry again Byron, and thanks, Howard

45
General Discussion / Re: Was GOIO A Fluke?
« on: May 05, 2015, 01:10:35 pm »
And about whatever sources said whatever about our turnover, come on guys.  Can we not insinuate?  I'm right here.  Ok, I don't tend to like posting on the forums, but you guys all have my email.  Most of you guys have me on Steam.  You guys all have Matt on email and Steam and maybe Skype.  Just ask us.  If you guys want to know something, just ask us.  Or just ask me.  I really don't mind.  With some of us, we known each other a long time.  I don't really see the point making these types of conjectures.  You guys can really just ask.  Thanks guys. 

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