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Only 3 rematches remaining...

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Chmielewski:

--- Quote from: Trystan Hart on November 09, 2014, 06:28:34 am ---
--- Quote from: Archi Rook on November 09, 2014, 04:54:29 am ---This was the worst thing Muse ever did.

--- End quote ---

Supermassive Black Hole was worse. I still feel betrayed.

--- End quote ---
You have my salute and thanks, sir :D

sparklerfish:
So Muse replied to my email and essentially told me that what players want isn't important in this decision and it's all about the numbers.  I urge anyone who disagrees with them to reach out and also email them since it's more likely to be read than posts on the forum.

shaelyn:
honestly, I don't care who I'm playing against, it's the people I'm playing with that matter.  just as long as the match isn't stacked (as it so often appears to be).

but when the lobbies go into crew form, if I was in a match with ship scramble on, if I was with a large group (clan matches), the crew I want to stay with can get broken up.  it's...clumsy.  and I don't know how to fix it, but if they fix that, then I don't care so much about being lobbed into crew form, so long as it finds a new match quickly (as it sometimes doesn't with the larger crew forms).

Keyvias:
@Sparklerfish,
That's a bit unfair of a summation of our conversation. I apologize if explained it poorly. I'll try to do a better job here.


Why only three rematches?

Because rematches were happening in unfair matches and no I'm not talking just numbers, I'm talking about numerous games I and other team members experienced where the match ended, was rematched, and almost the entire losing side of players left, despite the scramble.  Just because the vote for rematch won doesn't mean that all of the players are going to rematch. Those who lose often don't vote.
So now we have a half filled lobby that removes people from queue in a rush way to attempt to fill the gaps in the lobby.
Does this happen in every lobby?  No, but it happens in enough that the queue suffers for it because once players are removed from queue to fill this half filled lobby, now you have a queue with even fewer players to make a good and balanced games.

When you start returning people from lobbies back into queue the system has more players to build better games faster.
To give an example: since this update our average queue is less than 30 seconds and gives an average MMR difference of 36, at under 50 the higher rated side has less than a 60% win rate. This means it's pretty close to a 50/50 chance for both sides.

The reason 3 rematches was chosen this should give every ship a chance to swap while still putting people back into queue.

Our goal isn't to disenfranchise players, but to help the greatest number of them. Does the data matter to us?  Completely. Behind each leave, quit, and unbalanced match are players that are not having a good round.
This doesn't mean that we ignore feedback, but that what one player sees may not be what every or the average player sees.  We have to try and balance all the conflicting views we get and at the end of the day make the decision that we believe that will give the greatest amount of fun.

@Shaelyn,
You bring up a very good point. We'll check out a better way to flow this so big groups don't get split up or at least have an easier way to get back together.

Caprontos:

--- Quote from: Keyvias on November 10, 2014, 02:06:46 pm ---To give an example: since this update our average queue is less than 30 seconds and gives an average MMR difference of 36, at under 50 the higher rated side has less than a 60% win rate. This means it's pretty close to a 50/50 chance for both sides.

--- End quote ---

I'd like more info like this to come out on match maker..

Can you say what the numbers were like before the hotfix? How much did limiting lobbies to 3 rematches improve the over all numbers?

I think if we were given more info about whats going on people wouldn't feel as upset if they can see the improvements these changes have..

Was there any posts made on how MMR works or how match maker basically tries to do stuff?

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