Community Ambassadors

Our Community Ambassador program (CA for short) is a way for our most active and dedicated players to help out and get more involved with the community.

CAs are volunteers drawn from the community and are there to welcome new players, answer questions, and communicate with both players and the Muse Games team. If you have questions, don’t hesitate to contact a CA for help! You’ll be able to recognize CAs by their “Community Ambassador” role title in groups and forums, and they’ll have their names in yellow text when you meet them in-game.


    A Community Ambassador is an outstanding community member, a teacher, a helper, and an evangelist for Guns of Icarus Online. CAs are passionate about the game and eager to share that passion, welcoming members into the community and helping new players get started.

    CAs are helpful guides when in-game, sharing their knowledge and helping other players on their way. CAs are the people other players look to when they have questions; if they don’t know the answer, they’ll get in touch with someone at Muse who can help. CAs also help maintain a safe and pleasant environment by modeling good manners and sportsmanship, as well as keeping an eye out and reporting any bugs or instances of behavior that’s out of line with our community standards.

    CAs may be asked to help spread the word with promotional efforts and running special events, like tournaments and contests. CAs and other experienced players are also sometimes invited to help the developers with things like small-group balance testing or tracking down bugs.

    Most importantly, CAs are community leaders and role models. CAs are frequent contributors and drive discussion on the forums, Steam group, and wherever GoIO fans congregate. They also act as ambassadors, reaching out to other communities and spreading the word about the game.


    We’re a really small team, and managing a large online community is a big undertaking. We want to grow a big and strong community of people who are as excited about the game as we are, and we need your help!

    We believe that a community for the fans should be run by the fans. If we can empower our players to grow the community and help one another other out, we can focus on making the game great!


    We’re looking to find the kind of people who are already exemplars of the community and eager to help make it even better. Glory-seekers and power-trippers need not apply, but if you’re a mature, responsible, active contributor who’s willing to dedicate your time to helping others and sharing your love of the game, we think you might make a great Community Ambassador!

    A prospective CA should already be an established and familiar figure in the community, with a history of good sportsmanship and positive community engagement above and beyond just playing the game. We ask for a minimum of 2 months experience playing with an average of at least 4 hours per week to become a CA. If you don’t have that experience under your belt yet but think you’d like to be a CA someday, we recommend you wait and continue to familiarize yourself with the game and build your good reputation before applying — your application is much more likely to be successful! In the meantime, there’s a lot you can do to help out without a CA title, so don’t hesitate to reach out to existing CAs to learn from them and get involved!

    If you think you have what it takes and are ready to apply, fill out your application here!


    The first Wednesday of every month at 12pm and 8pm Eastern time, and the following Saturday at 2pm we hold CA Games, a private game session for CAs and prospective CAs to meet and play a few rounds together. New prospects will be considered from the current pool of applicants following CA Games at the start of the month. If you’re thinking of applying for CA, you definitely don’t want to miss this! To join, ask any CA for an invitation beforehand and look for the game titled “CA Games” in the match list.

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