Front page stats post

[HamsterIV]

Speaking of cool looking stats, do you guys keep a heat map of kills and deaths on all the levels?

[Keyvias]

We really should, I'll bring it up with the team.  Thanks for the idea Hamster!

[GeoRmr]

no more multiple pilot ships?

=(((

[Schwalbe]

Just wanted to say one thing about matchmaking.

I started to look for a match.
I wore my leather jacket.
Locked the door to my place.
Went to the shop for some sweets.
Bought them. Paid for them with credit card, cause I'm broke with ready cash.
Came back.

The matchmaker had not found a match yet.

#tru-story

[GreyTea]

Really i never wait longer than 2 minutes legit, am not sure if this is just a thing now, or maybe an issue. because i never get long wait times like people are saying,

Are all the othions open and ticked for 2vs2 3vs3 4vs4 and servers ticked, or have you restricted them?

[Byron Cavendish]

Come queue with my TB team next Saturday, you will see, oh you'll see...

[GreyTea]

Hmm so all the match options are ticked? along with server choices? and people are waiting excess 15 minutes?

[Byron Cavendish]

On average we wait 25 minutes for every 5 minute game, some waits have been in excess of 45 minutes to an hour. We do sometimes choose 2v2 but rarely nowadays as it makes it even harder, and it'll eventually just loosen the preferences anyway and start a dam 4v4. That was when we queued, since the long waits we have been making lobbies.

[GreyTea]

Ok il relay that and see what can be tweaked, because we knew people were complaining about matchmaking, but 45 minutes might be a problem.

[Schwalbe]

Really i never wait longer than 2 minutes legit, am not sure if this is just a thing now, or maybe an issue. because i never get long wait times like people are saying,

Are all the othions open and ticked for 2vs2 3vs3 4vs4 and servers ticked, or have you restricted them?

I restrict always only the region - European servers only. America servers tend to serve rather high latency (150ms+ if I'm lucky), for unfortunately I use very unstable and poor remote connection (not sure how this is called in english - the modem's work is based on a SIM card given by operator, and very dependant on the mobile phone network) - I can't afford anything else.

Well, for me Matchmaker serves 2 flavors, while searching solo.

1) Find a match in seconds, only to find it's a lobby you left 5 times, because you have encountered assholes there,
2) Wait up to 10 minutes:
        a) It's a different lobby; you are so tired of waiting you are staying here
        b) ...it's the same damn lobby.

[Schwalbe]

Ok il relay that and see what can be tweaked, because we knew people were complaining about matchmaking, but 45 minutes might be a problem.

Ok, I can't quote you in edit, screw it. i'm too tired for that.

That's quite common when number of people drops below damned 200 people to wait for such time, it's been mentioned multiple times from the times of after-sale-downfall, and no, another sale is not the solution, as you will only lose more people.

[Squidslinger Gilder]

Yeah if you have high MMR I suspect you get shafted by the system. Friend and I have been playing again recently. We always make a custom lobby and fill from MM. It is faster and even then sometimes we wait 15 mins. On slow nights it can be 30+ mins.

I have noticed one thing tho...when I crew for him, it fills quicker vs me piloting.

Either way matches are always 100% one sided. 5-0 over and over. Only had fun when we suddenly found a 3v3 last night. Just...can't fill custom 3v3s without 8 people so till then, infinite crappy 2v2s.

[GreyTea]

Yeah so i have been talking to bubbles, and their is things in the works to fix the long waiting times with prompts to change things up, if their is no match for your mmr to make it balanced, also until somthing is solid in place, it might be easier making a custom game then open up to queue that way it is a little more social and you can recruit from global, just like old school.

I know alot of people don't agree with matchmaking, but custom game is essentially the same before it was implemented, obviously the system is in place for good reasons, but has its flaws, when it comes to certain situations,

we are also monitoring long wait times to see the circumstances, so if you are in queue for over i dunno 20 mins, send us an email with time and date, and jerry will get on finding a reason why so we can continue to improve,

thank you for the patience and continued support, i understand it being frustrating but together am sure the problems will be worked out,


Thanks Grey

[BlackenedPies]

Upon further investigation of quite a few specific cases of long queue times, a pattern emerged.  In the majority of the long queue wait time cases we investigated, they invariably had to do with crew form, and more specially crew form of multiple ships and crews.  In these cases, especially for higher skilled players, the match maker would have a harder time finding balanced opponents because there weren’t enough players of similar skill levels available in queue at the time.

it might be easier making a custom game then open up to queue that way it is a little more social and you can recruit from global, just like old school.

This. Sitting in stacked crew forms means you'll wait... what do you expect?

When playing with pubs there is no wait problem. I've played thousands of matches in MM and the system works until there's very low pop. I can only attest for playing on US servers.

I've played more MM than anyone and I don't have problems. I spent the bulk of my time pre MM and that was much slower. Keep up the improvements!

[Byron Cavendish]

The problem with that mentality is that it implies that it is okay to punish 'stacked crews'. Call em stacked crews, I call em playing with my friends. Were not stacking to win, were stacking to play together, because were friends. I want to play with my friends, not pugs. I don't think it's fair to believe punishing a certain playstyle is okay.