Hi Guys,
I'd like to start by thanking the Muse team for being on the ball with the servers, I'm thrilled that whatever issue that arises is being dealt with in minutes. However, I think it'd be quite worthwhile to include a system message in chat, or at least have a green name pop in and let folks know a quite approximation for downtime, even if it doesn't end up being super accurate.
I'm only bringing this up because there were some brand new people who had just bought the game and were freaking out about servers not responding (and then it suddenly went down without any notice), and I think it would probably alleviate the anxiety of anyone who doesn't follow twitter or the forums.
It's just a small thing, but those often count!