I'm still new, and just wanted to give my feedback so far.
I've reached level 3 as a pilot. Out of my first 30-ish matches in levels 1-2 I won about 25, many without incurring a single loss. I researched my loadouts, I feel like I'm a decent pilot.
Then I got to level 3, and locked out of the level 1-2 matches. It feels like all other pilots are so far out of my league, I dread actually joining a match.
If I could make a feature request, it would be for better tools to pick more evenly balanced matches. Maybe quick join sets people up more evenly matched, I don't know, I never use that feature in any game. Still, a "competency rating" of some kind for each ship+crew/team/match would be a nice tool to find matches that could be used to find balanced matches would be awesome.
Along those lines, it would also be awesome if there were a tool to help a crew swap matches together for those cases when they, for whatever reason, want to be in a different match (maybe more or fewer players, or in search of a more balanced match) but still crew together. Yes, that could be put done with existing mechanics, but a system to facilitate it would be nice.