Messages

1

Website and Forum Issues / Re: Adventure Mode Collector's Edition Pre-Order not working

« on: August 21, 2013, 03:30:26 pm »

Thanks for that. I was told by a CA in game to include the receipt, and didn't know the unique transaction ID could be used against me. I didn't paste any other information for the same purpose. I was actually expecting to get some sort of confirmation email at least, or a code for the in-game costumes and/or the digital poster pack since it's going to be part of the same title, or maybe an email updating me on the development of adventure mode or something. I just wanted to make sure there wasn't some sort of error with the transaction, and that I didn't just waste fifty-five dollars.

2

Website and Forum Issues / Adventure Mode Collector's Edition Pre-Order not working

« on: August 21, 2013, 01:08:16 am »

I pre-ordered the Collector's Edition of Adventure mode from the store at http://gunsoficarus.com/store/ via paypal, got an email notification from paypal that the payment went through, but recieved nothing. Can anyone help me with this? Here are the transaction details.

Transaction Details



      
Donation Sent (Unique Transaction ID [EDIT BY MOD: removed for obvious reasons])

Original Transaction
 Date    Type    Status    Details    Amount
 Aug 19, 2013   Donation To Muse Games Corp.    Completed    ...   -$55.00 USD

Related Transaction
 Date    Type    Status    Details    Amount
 Aug 19, 2013   Charge From Credit Card    CompletedYour transfer from your credit card to your PayPal account is complete.Your transfer from your credit card to your PayPal account is complete.    Details   $55.00 USD

Business Name:   
Muse Games Corp. (The recipient of this payment is Verified)
Email:   
feedback@musegames.com

Total amount:   
-$55.00 USD
Fee amount:   
$0.00 USD
Net amount:   
-$55.00 USD

Donation Amount:   
-$55.00 USD

Purpose:   
Guns Online Adventure Mode Post-KS—Complete Adventure
Date:   
Aug 19, 2013
Time:   
02:48:10 PDT
Status:   
Completed 

Mailing Address:   
No Address Provided


Business Contact Information
 
Customer Service URL:      http://www.musegames.com
Customer Service Email:   
feedback@musegames.com
Customer Service Phone:   
917-338-6225