Guns Of Icarus Online

Info => Help and Support => Website and Forum Issues => Topic started by: SaintR.L. on November 01, 2014, 05:31:12 am

Title: Clan tag under name doesn't seem to update
Post by: SaintR.L. on November 01, 2014, 05:31:12 am

I am no longer in a clan, yet the forums lists me as still being in a clan. I can't seem to find anywhere in the profile editor to amend this. Is this intentional? It seems to have frozen my profile information to that of my character profile on GoI at the time when I first created my forum account.

Thank you in advance for the help.

Title: Re: Clan tag under name doesn't seem to update
Post by: Mezhu on November 01, 2014, 06:04:21 am

It only updates when you join a clan, apparently.

Title: Re: Clan tag under name doesn't seem to update
Post by: SaintR.L. on November 01, 2014, 04:18:05 pm

Joining and leaving a clan doesn't seem to change it so far. I've tried creating a clan and temp joining a friend's clan but still no change. Is there a certain requirements to the numbers of days I need to be in a Clan???

Title: Re: Clan tag under name doesn't seem to update
Post by: ramjamslam on November 01, 2014, 07:25:19 pm

I believe there is a job that runs to migrate some user data from the GoIO database to the forum database.  From what I have seen I think the job runs once per day.  You can try to leave a clan tag on for a day and it should update at some point.

There has been problems before where some users levels don't sync, so in the end your best bet might be to send an email to feedback@musegames.com so they can fix whatever has broken.

Title: Re: Clan tag under name doesn't seem to update
Post by: B'Elanna on November 01, 2014, 08:36:09 pm

have you tried logging out and back in again?

Title: Re: Clan tag under name doesn't seem to update
Post by: shaelyn on November 01, 2014, 10:36:40 pm

yeah, when I joined Clan Clan, it showed I was still in REDs until I logged out of the forums.

Title: Re: Clan tag under name doesn't seem to update
Post by: SaintR.L. on November 01, 2014, 11:36:37 pm

I will leave it on for a day and see if it updates. Then I will contact support. Logging out and back in on its own doesn't change a thing.

Title: Re: Clan tag under name doesn't seem to update
Post by: Goldenglade on November 02, 2014, 12:04:17 am

The forum updates aren't as instant as they are in game and they take a bit longer. You notice the lag between the two as you level up.