Guns Of Icarus Online

Info => Help and Support => Website and Forum Issues => Topic started by: Phoebe on March 22, 2013, 09:59:19 pm

Title: Are your Class Ranks not displaying properly?
Post by: Phoebe on March 22, 2013, 09:59:19 pm: Hello;

There's been questions about the ranks not showing their properly updated values on peoples profiles here on the forum.

While this issue has actually been fixed;- and the ranks are now immediately substracted in-game and updated shortly after ranking up - it will not (yet) show the rank on your profile unless you relog on the forum.

So as a (maybe temporary) fix for people who are set to stay logged in on revisits;- you can log out and log in again to update your rank status.

Phoebe
Title: Re: Are your Class Ranks not displaying properly?
Post by: Veffidia on March 22, 2013, 10:02:44 pm: That is in fact what I do.....doesn't really bother me at all~
Title: Re: Are your Class Ranks not displaying properly?
Post by: Connor Mc on March 24, 2013, 06:53:36 pm: still doesn't work :'(
Title: Re: Are your Class Ranks not displaying properly?
Post by: Pickle on March 25, 2013, 05:39:27 am: Quote from: Connor Mc on March 24, 2013, 06:53:36 pm
still doesn't work :'(

Logging out of the forum, and then logging back in again isn't working for you Connor?
Title: Re: Are your Class Ranks not displaying properly?
Post by: Grixis on March 25, 2013, 07:20:23 am: Hey everyone, I got a fix which should synchronize your forum account with your game data better. You should not need to explicitly login to the forum, and the update should take place every day. If there are still problems please let me know!
Title: Re: Are your Class Ranks not displaying properly?
Post by: Phoebe on March 25, 2013, 09:43:22 am: Quote from: Grixis on March 25, 2013, 07:20:23 am
Hey everyone, I got a fix which should synchronize your forum account with your game data better. You should not need to explicitly login to the forum, and the update should take place every day. If there are still problems please let me know!

Well; I suppose you could easily verify for yourself wether it's working - since Connor is still showing outdated ranks. :)
Title: Re: Are your Class Ranks not displaying properly?
Post by: Connor Mc on March 25, 2013, 11:08:30 am: Quote from: Hubert PIckle on March 25, 2013, 05:39:27 am
Quote from: Connor Mc on March 24, 2013, 06:53:36 pm
still doesn't work :'(

Logging out of the forum, and then logging back in again isn't working for you Connor?

nope
Title: Re: Are your Class Ranks not displaying properly?
Post by: Connor Mc. on March 25, 2013, 12:21:21 pm: was using the wrong email. I'm good now :D
Title: Re: Are your Class Ranks not displaying properly?
Post by: Phoebe on March 25, 2013, 12:40:02 pm: Glad to hear Connor. :)
Title: Re: Are your Class Ranks not displaying properly?
Post by: Coldcurse on April 03, 2013, 06:17:36 am: i noticed that someone was lvl 99,99,99
Title: Re: Are your Class Ranks not displaying properly?
Post by: N-Sunderland on April 03, 2013, 07:14:04 am: Quote from: Coldcurse on April 03, 2013, 06:17:36 am
i noticed that someone was lvl 99,99,99

That was awkm. He's one of the game designers. He actually 2-2-1 or something like that.
Title: Re: Are your Class Ranks not displaying properly?
Post by: Coldcurse on April 10, 2013, 03:51:11 am: why 99 and not 69, that would be more fun
Title: Re: Are your Class Ranks not displaying properly?
Post by: Raystgar on April 23, 2013, 08:59:09 pm: My Class ranks are not displaying properly, I have tried to relog multiple times. I'm lvl 6 engineering, and lvl 1 pilot and gunner in game, but on the forums it is displayed as 1-1-2. Got any suggestions? :)
Title: Re: Are your Class Ranks not displaying properly?
Post by: Pickle on April 24, 2013, 03:21:28 am: Quote from: Raystgar on April 23, 2013, 08:59:09 pm
Got any suggestions? :)

Don't worry about it.

It will catch up eventually.. ;)
Title: Re: Are your Class Ranks not displaying properly?
Post by: redria on January 12, 2014, 08:22:59 pm: I realizing I'm necro-ing here a bit but...
Is this still a patience thing? I've played seriously for about 6 months now and just started looking in to the forum... and I have no stats or clan tag. Did I goof it up somehow?
Title: Re: Are your Class Ranks not displaying properly?
Post by: Piemanlives on January 12, 2014, 08:29:50 pm: Try logging in and out, also attempt clearing your cache.
Title: Re: Are your Class Ranks not displaying properly?
Post by: Goldenglade on January 12, 2014, 09:04:55 pm: I'm not really understanding your issue. If your account is linked to the one in the game it should all be displayed properly.
Title: Re: Are your Class Ranks not displaying properly?
Post by: Goldenglade on January 12, 2014, 09:05:33 pm: also give it a day to update. Make sure you're tag is on in the game.
Title: Re: Are your Class Ranks not displaying properly?
Post by: redria on January 12, 2014, 09:08:11 pm: I tried re-logging on the forum and clearing my cache with no effect. I have been in Overwatch for about 6 months with the same clan tag and I am a level 12 pilot. It currently shows me as a 2 gunner, 1 engineer, 1 pilot, with no clan tag. A bit of a difference there. ;)

I know it is linked to the right account, because I tried changing the email and it complained to me when I started up GoIO, so the email is correct, as is the username.
Title: Re: Are your Class Ranks not displaying properly?
Post by: Goldenglade on January 12, 2014, 09:26:35 pm: The only thing i have left as far as advice goes is send an email to feedback@musegames.com :( I wish i could be more help to you
Title: Re: Are your Class Ranks not displaying properly?
Post by: ramjamslam on January 12, 2014, 10:33:46 pm: Quote from: redria on January 12, 2014, 09:08:11 pm
I tried re-logging on the forum and clearing my cache with no effect. I have been in Overwatch for about 6 months with the same clan tag and I am a level 12 pilot. It currently shows me as a 2 gunner, 1 engineer, 1 pilot, with no clan tag. A bit of a difference there. ;)

I know it is linked to the right account, because I tried changing the email and it complained to me when I started up GoIO, so the email is correct, as is the username.

Hi, I have reported the same problem that happened to a different user, Muse said that the forum account and game account were somehow disconnected. Send an email to feedback@musegames.com and they will fix it all up.
Title: Re: Are your Class Ranks not displaying properly?
Post by: ramjamslam on January 14, 2014, 06:13:51 am: Woohoo, looks like your levels are fixed!
Title: Re: Are your Class Ranks not displaying properly?
Post by: Mod Josie on January 14, 2014, 06:16:52 am: Quote from: redria on January 12, 2014, 08:22:59 pm
I realizing I'm necro-ing here a bit but...
Is this still a patience thing? I've played seriously for about 6 months now and just started looking in to the forum... and I have no stats or clan tag. Did I goof it up somehow?
You're fine now Redria - look at yourself :D
Title: Re: Are your Class Ranks not displaying properly?
Post by: Coldcurse on January 14, 2014, 06:33:24 am: what browser are you guys using?
Title: Re: Are your Class Ranks not displaying properly?
Post by: redria on January 14, 2014, 07:15:42 am: Firefox here. Yay! Thanks Golden and ramjam (and Muse).
Title: Re: Are your Class Ranks not displaying properly?
Post by: Goldenglade on January 14, 2014, 08:59:10 am: nice :D i'll have to shoot you out of the sky now :D

See you in game for sure ^.^