Guns Of Icarus Online
Info => Help and Support => Website and Forum Issues => Topic started by: Psyran on February 25, 2013, 12:07:51 pm
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First off, I must say again that this game is awesome and I'm really happy that this forum is not only active, but frequented by the devs and admins. From someone who's played many games and seen how they rise and fall, this is very important.
Now, to the question, how often is the experience shown along player's profiles updated to reflect the current experience levels in-game? Is this an on-going process? I've noticed that these forums are new and that functionality might still be in the works, I was just curious.
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Hi, Psyran,
Thanks for the kind words. I'm happy this forum is active, too! :)
The forum account is hooked directly to the game account, and level changes should be (essentially) instantaneous. I checked your account, I'm not sure why it's not synced. I manually set your ranks to your current level. It should update the next time you level up, but if it doesn't please let me know and I'll look into it!
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Ok, sounds good. I'll definitely update this post after I level again.
Thanks, awesome dev team! Keep up the amazing work.
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Heh, should have just added a new reply instead of editing the old one. I set your ranks manually, but I'm curious to see if it updates when you level up!
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Hmm, you joined just over the weekend, eh? I'm seeing a lot of 1/1/1 users on the forums now...it looks like any players who joined since the new forum went live aren't getting their ranks updated at all. I've sent off a message to our database admin to investigate, hopefully we'll have this fixed up soon. After all, we don't want you to be forever noobs...
Thanks for bringing this to my attention!
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Not a problem, I'll still post updates on my observations. Thanks for the amazingly quick response!
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Ah, now there's an idea!
I levelled up to level 9 in all roles last night. I magically jumped from 2 to 9 for Pilot. Just like that. Manually upgrade it now, please :P
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Niiiiiiice try, Sund... :P
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The forum account is hooked directly to the game account, and level changes should be (essentially) instantaneous.
How long is an instant? It's been about half an hour since I reached level 3 captain (and I'm not joking this time :P), and nothing has happened yet.
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I just hit level 4 on Engineer. Hopefully the database updates on its own...
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i hit level 7 pilot the other day and its still showing me as a 6 on here
(if your going to manualy change my rank display, can you set it to >9000)
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Hmm, so it's not just new players, either.
Hold tight, everyone -- we're looking into it!
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Have you guys figured anything out yet?
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Ok, here's what we found out: the forum got out of sync with the game server when we went down for a patch last weekend, and it's actually kind of tricky keeping them together. We're looking at other ways to keep the forum updated that doesn't involve doing regular massive updates for thousands of player accounts...
For right now your own info should update whenever you log in to the forum (by entering your credentials -- "forever" login with a stored cookie won't update your info), and we're working on ways to update info more frequently without resorting to a huge database dump.
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wait, so there is a way we can update it manually?
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wait, so there is a way we can update it manually?
Sign out, and sign back in.
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Maybe update it every couple of days? Or do it when the player logs in to the forums or game? Or update a percentage of all players until all are updated?
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wait, so there is a way we can update it manually?
Yep... you just have to log out, and log back in.... I tested this out myself just the other day.... (Gotta do it again, as I gained a new lvl)
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wait, so there is a way we can update it manually?
Log out of the forum and then back in again.. that forces the update. Woked for me when I levelled Gunner up to L4 the other day.
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Maybe update it every couple of days? Or do it when the player logs in to the forums or game? Or update a percentage of all players until all are updated?
It's supposed to update automatically, but Muse's system seems to have broken. They're looking into it.
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wait, so there is a way we can update it manually?
No, but it now should be updating automatically when you enter your login info. I.e., if your ranks on the forum don't match the game, try logging out and logging back in.
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aa i see, so the problem seems to lie in the option to remain logged in even when you close the browser.
it would probbly be better to have it just logg you in atomaticly when you select that option instead of being logged in all the time
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aa i see, so the problem seems to lie in the option to remain logged in even when you close the browser.
it would probbly be better to have it just logg you in atomaticly when you select that option instead of being logged in all the time
Yeah, we're working on ways to sync at other times than when you log in so we're not requiring you to log in and out all the time. The forever login is a nice convenience, it would be a shame to hinder it. I'll let you know when I have some more news.
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maybe just adding a manual sync button that we can press ourselfs when we level up so you wont need something to be doing it periodicly
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aa i see, so the problem seems to lie in the option to remain logged in even when you close the browser.
it would probbly be better to have it just logg you in atomaticly when you select that option instead of being logged in all the time
Yeah, we're working on ways to sync at other times than when you log in so we're not requiring you to log in and out all the time. The forever login is a nice convenience, it would be a shame to hinder it. I'll let you know when I have some more news.
Logging out and logging back in fixed it for me. Thanks for the work!
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Has this been fixed? I only just levelled to 6 in Pilot and it's showing straight away..
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Yeah the forum account is now correctly linked to the game server, so when you level up in game, data here would be updated automatically.
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Really? My levels are still out of date.
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Helmic, you may need to log out and log back in for your levels to update. I think it still only syncs at forum login. We'll let you know when we have a better solution, sorry!
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Well, it just updated and I didn't log out. That's odd.
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I had a fix to the forum today, so that it should synchronize your forum account with your game data each day, without needing to explicitly login to the forum.
If you're still experiencing issues please let me know!