Guns Of Icarus Online

Info => Help and Support => Website and Forum Issues => Topic started by: KevinTsai on February 14, 2014, 02:55:38 am

Title: How do I know if I contributed I will receive adventure mode?
Post by: KevinTsai on February 14, 2014, 02:55:38 am

I donated $10 dollars in paypal by going directly to the donate site, but I wasn't logged in at the time....

Is there a way to make sure I will get adventure mode? Thanks!

Title: Re: How do I know if I contributed I will receive adventure mode?
Post by: Goldenglade on February 14, 2014, 04:51:09 am

You should have provided an email and received a receipt. Don't lose it and once it is released they'll handle all the fine details ^.^

Title: Re: How do I know if I contributed I will receive adventure mode?
Post by: GeoRmr on February 14, 2014, 07:08:51 am

Hi Kevin, I also wondered this after my donation about not getting proof of receipt. I followed up my transaction with an email to feedback@musegames.com where Keyvias promptly sent me one.

Title: Re: How do I know if I contributed I will receive adventure mode?
Post by: KevinTsai on February 14, 2014, 03:07:33 pm

Just emailed, thanks!

Title: Re: How do I know if I contributed I will receive adventure mode?
Post by: Havok Von Kane on May 22, 2014, 02:58:12 pm

Quote from: Goldenglade on February 14, 2014, 04:51:09 am

You should have provided an email and received a receipt. Don't lose it and once it is released they'll handle all the fine details ^.^

I received a receipt from PayPal, is there also supposed to be a receipt from Mus Games?

Title: Re: How do I know if I contributed I will receive adventure mode?
Post by: Goldenglade on May 23, 2014, 10:15:57 am

nope the paypal will work ^.^ keep it :D they have records.

Title: Re: How do I know if I contributed I will receive adventure mode?
Post by: Allons-GER on July 09, 2014, 03:17:14 am

feedback@musegames.com and marketing@musegames.com reject messages currently. Permanent problem? Best, Allons!

Quote

Delivery to the following recipient failed permanently:

     feedback@musegames.com

Technical details of permanent failure:
Message rejected by Google Groups. Please visit http://mail.google.com/support/bin/answer.py?hl=en&answer=188131 to review our Bulk Email Senders Guidelines.

Title: Re: How do I know if I contributed I will receive adventure mode?
Post by: GreyTea on July 09, 2014, 06:42:23 am

Hey there Allon,

I have not heard of anyone else having this issue, and i myself have received emails this morning,

so If you would be kind enough to email,

Keyvias@musegames.com

He should sort you out, if that also fails try Greyt@musegames.com  failing that, send me a pm on the forums and we will look into the problem perhaps email address might be blocked for whatever reason,

Thanks

Grey

Title: Re: How do I know if I contributed I will receive adventure mode?
Post by: Tropo on July 10, 2014, 04:07:55 am

i've also never received a receipt are we sure there is even a system in place ?

Title: Re: How do I know if I contributed I will receive adventure mode?
Post by: Wundsalz on July 28, 2014, 07:47:13 am

uhm, I do believe a paypal transaction code is about all I've got to proof my purchase as well.