Guns Of Icarus Online

Main => General Discussion => Topic started by: IvanPBF on September 01, 2013, 01:09:37 am

Title: The mods
Post by: IvanPBF on September 01, 2013, 01:09:37 am
So i got banned for talking in global chat.

I mean
I got banned on a game i paid money for
Is this serious? If it was f2p i wouldn't mind but banning? Wow.
That is dumb.
Title: Re: The mods
Post by: IvanPBF on September 01, 2013, 01:11:19 am
Not even a warning for a ban or a mute. A ban out of nowhere.
Nice job mods.
Title: Re: The mods
Post by: Piemanlives on September 01, 2013, 01:17:13 am
What exactly did you do or say? Second question which CA mod was online with you?
Title: Re: The mods
Post by: Qwerty Kun on September 01, 2013, 01:18:26 am
Hey there,

If you were banned from the game then you we're likely banned for a reason. I suggest you read the Code of Conduct and consider what rules you broke. The code of conduct can be found here http://gunsoficarus.com/community-standards/.

Additionally, you can not be 'banned' by a moderator, only Muse staff admins have the power to ban. You will not have been banned without any warnings, please be aware that Muse has full access to text logs and lying will not help your case. If you wish to speak to a Muse employee about your ban I suggest you email feedback@musegames.com.

Regards,

Qwerty
Title: Re: The mods
Post by: IvanPBF on September 01, 2013, 01:19:28 am
What exactly did you do or say? Second question which CA mod was online with you?
His name was MetaFive but i was typing dick and generally just joking around with some friends in global.
I know it's rude but i think it's really dumb to get banned in a game you paid for. It's really dumb.
Title: Re: The mods
Post by: Captain Nemo on September 01, 2013, 01:21:52 am
What exactly did you do or say? Second question which CA mod was online with you?
His name was MetaFive but i was typing dick and generally just joking around with some friends in global.
I know it's rude but i think it's really dumb to get banned in a game you paid for. It's really dumb.
someone sounds entitled
Title: Re: The mods
Post by: IvanPBF on September 01, 2013, 01:22:42 am
What exactly did you do or say? Second question which CA mod was online with you?
His name was MetaFive but i was typing dick and generally just joking around with some friends in global.
I know it's rude but i think it's really dumb to get banned in a game you paid for. It's really dumb.
someone sounds entitled
Yeah i'm entitled to my money.
Title: Re: The mods
Post by: Piemanlives on September 01, 2013, 01:24:27 am
I can't really speak for Meta as I don't know him as well as say -Muse- Cullen, a guy who joined our lobby threw a very profound string of profanity into the voice chat, Cullen gave him a big heads up if he continued it he'd get a ban. Secondly we've had issues with these kind of people in the past, also note that people have different tolerance levels for that kind of tomfoolery. Personally I'd have given you a warning and left it be.
Title: Re: The mods
Post by: N-Sunderland on September 01, 2013, 01:27:47 am
This topic is locked per forum rules (https://gunsoficarus.com/community/forum/index.php/topic,27.0.html).

Quote
Moderation matters such as flagging, thread closing, banning or other corrective measures should only be discussed via private message between the moderators and the parties involved, and are not open for public debate.

If you feel that your ban was in any way unjustified or you were not given sufficient warning, I would strongly suggest voicing your concerns to feedback@musegames.com
Title: Re: The mods
Post by: Dev Bubbles on September 01, 2013, 03:48:50 am
Hi Ivan, we've read over the entire chat log leading up to your ban, and we've issued repeated warning in global chat.  Your chat leading up to the ban clearly violated our community standards.  If you like to discuss further, you're definitely welcome to email us at feedback@musegames.com.  We respect your privacy, so we will obviously not post the chat log here.  However, if you would like, we can PM it to you, or reply with it in a personal email.  The ban is temporary, and it should be lifted later on today.  Hopefully going forward, you will be able to follow our community standards and terms of use, and have fun in the game.  Thanks very much, Howard
Title: Re: The mods
Post by: Squidslinger Gilder on September 01, 2013, 04:20:18 am
You know you can get banned in subscription MMOs for behavior and that is much more than a small fee. You can get banned on consoles for violating similar guidelines. Any game with multiplayer content has the potential of banning paying players for their behavior should the studio deem it necessary.

Just because you pay for something doesn't mean you get free reign to do whatever you want. Does paying to go to say Disneyland mean I get free reign to kick goofy, trash the rides, and repaint characters in its a small world to turn it into a zombie movie set? No. So why does paying for this game mean you can do whatever you want?
Title: Re: The mods
Post by: QKO on September 02, 2013, 01:29:50 pm
Why has this thread been unlocked?
Title: Re: The mods
Post by: Mr. Ace Rimmer on September 02, 2013, 01:36:29 pm
Why has this thread been unlocked?

Goodness me, something we agree on. I'm wondering the exact same thing.
Title: Re: The mods
Post by: IvanPBF on September 02, 2013, 02:20:27 pm
Hi Ivan, we've read over the entire chat log leading up to your ban, and we've issued repeated warning in global chat.  Your chat leading up to the ban clearly violated our community standards.  If you like to discuss further, you're definitely welcome to email us at feedback@musegames.com.  We respect your privacy, so we will obviously not post the chat log here.  However, if you would like, we can PM it to you, or reply with it in a personal email.  The ban is temporary, and it should be lifted later on today.  Hopefully going forward, you will be able to follow our community standards and terms of use, and have fun in the game.  Thanks very much, Howard
Hey I've sent you a pm asking for the chat log.
Title: Re: The mods
Post by: Keyvias on September 02, 2013, 04:33:56 pm
@ QKO and Mr. Ace Rimmer
This was opened because we really wanted to hear back from IvanPBF and he did respond.
This goes against what we normally do and the Moderators were completely in the right for locking it.
We overrode them (and poorly communicated it to both you guys and the mods) because it seemed like the best course of action to get a conversation started.
So please direct all yelling about running afoul of procedure my way.  I commend the Mods for their quick action and dedication.

@IvanPBF
He's at PAX, but I shot him an email to make sure he's checking his PMs while he's there so he'll send over the chat log asap.
Title: Re: The mods
Post by: Captain Nemo on September 02, 2013, 05:39:44 pm
why are you not letting the mods do their job??  >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:(
Title: Re: The mods
Post by: IvanPBF on September 02, 2013, 05:56:16 pm
@ QKO and Mr. Ace Rimmer
This was opened because we really wanted to hear back from IvanPBF and he did respond.
This goes against what we normally do and the Moderators were completely in the right for locking it.
We overrode them (and poorly communicated it to both you guys and the mods) because it seemed like the best course of action to get a conversation started.
So please direct all yelling about running afoul of procedure my way.  I commend the Mods for their quick action and dedication.

@IvanPBF
He's at PAX, but I shot him an email to make sure he's checking his PMs while he's there so he'll send over the chat log asap.
Alright I've received the chat log and I want to clear some points about this chat log.
First of all I don't think this is the WHOLE chat log but that doesn't matter.

Then we have this
IvanPBF    Crew   08/29/2013 22:35:29   i'll beat the fuck out of you
IvanPBF    Crew   08/29/2013 22:42:41   brb fucking my gf
Here I was talking with my friends (crew) so I don't think this should be included in the chat log i requested, in fact this is like breaching my privacy.

And the most important thing about the chat log:
MetaFive    Lobby   08/31/2013 23:50:42   And that's enough lewdness in global chat, everyone.

MetaFive    Lobby   08/31/2013 23:52:28   Just cut it out and there won't be an issue.   
MetaFive    Lobby   08/31/2013 23:53:46   It's a common name, but you know full well how you're using it, and it needs to stop now.   
MetaFive    Lobby   08/31/2013 23:53:49   I'm not asking again.   
MetaFive    Lobby   08/31/2013 23:54:41   Are you done?

MetaFive never gave a direct warning of a ban or a kick, therefore I didn't know i was gonna get banned.
Title: Re: The mods
Post by: Keyvias on September 02, 2013, 06:17:32 pm
Hey Ivan,

All text chat in Guns of Icarus is recorded.  Those were simply included for your viewing only since we were grabbing all chat that was flagged. 

I won't post the entire chat log here for your privacy and you can look at it again in your PM, but you responded to Metafive's requests to stop.
My apologies that a "I'm not asking again." From a Dev was not clear that action was going to be taken.

The kick came before the day suspension and after getting kicked you came back and continued with the same actions (and worse as included in the chat log.)  After the kick if you had not continued no other action would have been taken because the hope is you would understand that the sort of behavior you chose to keep displaying will not be tolerated.
Title: Re: The mods
Post by: IvanPBF on September 02, 2013, 06:25:35 pm
Hey Ivan,

All text chat in Guns of Icarus is recorded.  Those were simply included for your viewing only since we were grabbing all chat that was flagged. 

I won't post the entire chat log here for your privacy and you can look at it again in your PM, but you responded to Metafive's requests to stop.
My apologies that a "I'm not asking again." From a Dev was not clear that action was going to be taken.

The kick came before the day suspension and after getting kicked you came back and continued with the same actions (and worse as included in the chat log.)  After the kick if you had not continued no other action would have been taken because the hope is you would understand that the sort of behavior you chose to keep displaying will not be tolerated.
Yeah I understand, since the kick was nothing unusual I didn't care but I wasn't expecting a ban and like i said there was no direct warning. Nothing like "I'm going to kick you" or "I'm going to ban you" instead I got some kind of threat. It'd help if next time the mods/admins gave a direct warning.
Title: Re: The mods
Post by: Captain Nemo on September 02, 2013, 06:26:08 pm
Hey Ivan,

All text chat in Guns of Icarus is recorded.  Those were simply included for your viewing only since we were grabbing all chat that was flagged. 

I won't post the entire chat log here for your privacy and you can look at it again in your PM, but you responded to Metafive's requests to stop.
My apologies that a "I'm not asking again." From a Dev was not clear that action was going to be taken.

The kick came before the day suspension and after getting kicked you came back and continued with the same actions (and worse as included in the chat log.)  After the kick if you had not continued no other action would have been taken because the hope is you would understand that the sort of behavior you chose to keep displaying will not be tolerated.
Why not just post the chatlog? I mean he already is posting part of the chatlog.
Title: Re: The mods
Post by: Imagine on September 02, 2013, 07:39:19 pm
Long story short, just because you pay for something doesn't mean you get to act like a complete dillhole without consequences. Doesn't matter if there's a warning or not.

The more you know!
Title: Re: The mods
Post by: Keyvias on September 02, 2013, 08:59:31 pm
We'll definitely make sure the warnings are more direct next time to avoid any confusion.
Title: Re: The mods
Post by: Mr. Ace Rimmer on September 02, 2013, 09:01:14 pm
@ QKO and Mr. Ace Rimmer
This was opened because we really wanted to hear back from IvanPBF and he did respond.
This goes against what we normally do and the Moderators were completely in the right for locking it.
We overrode them (and poorly communicated it to both you guys and the mods) because it seemed like the best course of action to get a conversation started.
So please direct all yelling about running afoul of procedure my way.  I commend the Mods for their quick action and dedication.

@IvanPBF
He's at PAX, but I shot him an email to make sure he's checking his PMs while he's there so he'll send over the chat log asap.

Fair enough :)
Title: Re: The mods
Post by: Captain Smollett on September 02, 2013, 10:44:41 pm
Life rule #1 don't be an A hole
Life rule #2 don't be an A hole
Life rule #3 see rules one and two

Breaking any of these life rules in your life will probably result in undesirable consequences.

Consider this experience a valuable life lesson.
Title: Re: The mods
Post by: Squidslinger Gilder on September 03, 2013, 12:02:35 am
Can this thread be locked again? Really things like this should be taken care of via e-mail. All that did is reveal that Ivan's behavior brought on a legitimate ban. The fact that he is fighting it in a public way has only made himself look worse. Shows he's learned nothing from this and will likely repeat it again in the future.
Title: Re: The mods
Post by: Locutus of borg on September 03, 2013, 12:07:52 am
also, when you bought the game I am sure there was some sort of box you had to check about terms and conditions of use, by doing this you agreed to conform to a certain code of conduct laid out by muse. Purchasing the game gives the right to use the product if, and only if, you follow the terms of usage clearly laid out by muse. It is not their fault, although a whole other issue in itself, that you, and I would imagine 99% of all other players including myself, do not read these documents. Just as it is perfectly within a restaurant owners rights to refuse service to any customer who does not follow, say, a dress code (i.e. "no shirt no shoes no service") it is well within muse's rights to ban any player who does not follow the basic code of conduct.
Title: Re: The mods
Post by: Locutus of borg on September 03, 2013, 12:11:11 am
all that being said, I agree with gilder.  This is an unpleasant and seemingly unproductive discussion, and I fear it does not reflect well on the greater GOIO community
Title: Re: The mods
Post by: IvanPBF on September 03, 2013, 02:14:35 am
MetaFive    Lobby   08/31/2013 23:50:42   And that's enough lewdness in global chat, everyone.

MetaFive    Lobby   08/31/2013 23:52:28   Just cut it out and there won't be an issue.   
MetaFive    Lobby   08/31/2013 23:53:46   It's a common name, but you know full well how you're using it, and it needs to stop now.   
MetaFive    Lobby   08/31/2013 23:53:49   I'm not asking again.   
MetaFive    Lobby   08/31/2013 23:54:41   Are you done?

Is everyone missing the point that i got no direct warning?
I mean it could happen to someone else i'm here to prevent that o try to.

Instead of being so biased you all should look over the fact that there was no direct warning.
Title: Re: The mods
Post by: Captain Smollett on September 03, 2013, 02:41:07 am
You don't need a direct warning to know not to behave like that in public.

You should feel fortunate they gave you a warning at all, whether direct or indirect, as no warning whatsoever was required based on your behavior. 

Not only were you asked to desist, you continued the behavior after being kicked from the game.  Furthermore, when rejoining the game you continued your behavior thus demonstrating the ban was totally justified, warranted and necessary.

In general one should be embodied with several personal rights and freedoms, however negatively impacting the lives of other people and impeding on their freedoms is never included in personal rights.

You will get no sympathy on this forum.  I recommend you learn from the experience and move on.
Title: Re: The mods
Post by: Byron Cavendish on September 03, 2013, 04:09:01 am
You don't have the right of a warning. That's a privilege that they can extend to you. I think they have more than patient with you. You are acting immature and juvenile. Grow up and act like an adult.
Title: Re: The mods
Post by: QKO on September 03, 2013, 04:19:48 am
MetaFive    Lobby   08/31/2013 23:50:42   And that's enough lewdness in global chat, everyone.

MetaFive    Lobby   08/31/2013 23:52:28   Just cut it out and there won't be an issue.   
MetaFive    Lobby   08/31/2013 23:53:46   It's a common name, but you know full well how you're using it, and it needs to stop now.   
MetaFive    Lobby   08/31/2013 23:53:49   I'm not asking again.   
MetaFive    Lobby   08/31/2013 23:54:41   Are you done?

Is everyone missing the point that i got no direct warning?
I mean it could happen to someone else i'm here to prevent that o try to.

Instead of being so biased you all should look over the fact that there was no direct warning.
Give me a second, maybe I can find some other guy's fate after being entangled with one of a game's developers...

There you go: http://dev.dota2.com/showthread.php?t=102556
Title: Re: The mods
Post by: Squidslinger Gilder on September 03, 2013, 04:27:08 am
Probably a bad analogy but enough of this...

So Ivan your out on a date and you start coming onto her in a way she doesn't like. She tells you to stop but you persist. She slaps you and runs off then accuses you of attempting to do horrible things to her. You ask her later why she did that. She says, I told you to stop and you didn't. You say...well you didn't warn me I was going too far. Yeah...that doesn't hold up in any court in this land. No means no.

When a Mod says enough, that is your warning. Some will attempt to exhaust all options before they get to flagging an account but the moral of the story is...don't violate the guidelines in front of them. I've been with Urz when he had to flag an account because a guy was behaving trollish. He was told to stop, he didn't. Not even for a CA.

The CA clearly said enough and to cut it out.
Title: Re: The mods
Post by: Gryphos on September 03, 2013, 04:28:35 am

MetaFive never gave a direct warning of a ban or a kick, therefore I didn't know i was gonna get banned.


really...

Quote
MetaFive    Lobby   08/31/2013 23:53:49   I'm not asking again.

Seems like a warning to me. You should have at least been able to infer that there would be a serious consequence... and stopped once you realised this.
Title: Re: The mods
Post by: N-Sunderland on September 03, 2013, 08:26:04 am
all that being said, I agree with gilder.  This is an unpleasant and seemingly unproductive discussion, and I fear it does not reflect well on the greater GOIO community

I agree, and I wish I could lock it, but due to certain circumstances Muse has decided to let this one carry on. It's not optimal, but it's necessary.
Title: Re: The mods
Post by: Keyvias on September 03, 2013, 04:24:14 pm
Relocking this thread.  It looks like everything has been said and is mostly getting repeated now.
Ivan if you'd like to keep talking about this with me feel free to PM me or shoot me an email directly at Keyvias@musegames.com.
That holds true for anyone else as well.