Guns Of Icarus Online
Info => Help and Support => Website and Forum Issues => Topic started by: Redsandjunkie on August 21, 2013, 01:08:16 am
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I pre-ordered the Collector's Edition of Adventure mode from the store at http://gunsoficarus.com/store/ via paypal, got an email notification from paypal that the payment went through, but recieved nothing. Can anyone help me with this? Here are the transaction details.
Transaction Details
Donation Sent (Unique Transaction ID [EDIT BY MOD: removed for obvious reasons])
Original Transaction
Date Type Status Details Amount
Aug 19, 2013 Donation To Muse Games Corp. Completed ... -$55.00 USD
Related Transaction
Date Type Status Details Amount
Aug 19, 2013 Charge From Credit Card CompletedYour transfer from your credit card to your PayPal account is complete.Your transfer from your credit card to your PayPal account is complete. Details $55.00 USD
Business Name:
Muse Games Corp. (The recipient of this payment is Verified)
Email:
feedback@musegames.com
Total amount:
-$55.00 USD
Fee amount:
$0.00 USD
Net amount:
-$55.00 USD
Donation Amount:
-$55.00 USD
Purpose:
Guns Online Adventure Mode Post-KS—Complete Adventure
Date:
Aug 19, 2013
Time:
02:48:10 PDT
Status:
Completed
Mailing Address:
No Address Provided
Business Contact Information
Customer Service URL: http://www.musegames.com
Customer Service Email:
feedback@musegames.com
Customer Service Phone:
917-338-6225
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It is a pre-order after all. Adventure Mode is being released next year.
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Also probably not the smartest thing to display the Unique Transaction ID.
But yeah, what exactly were you looking to get at this point?
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I went ahead and removed your transaction ID from the post, because that isn't really the kind of thing you want people seeing. At all.
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Thanks for that. I was told by a CA in game to include the receipt, and didn't know the unique transaction ID could be used against me. I didn't paste any other information for the same purpose. I was actually expecting to get some sort of confirmation email at least, or a code for the in-game costumes and/or the digital poster pack since it's going to be part of the same title, or maybe an email updating me on the development of adventure mode or something. I just wanted to make sure there wasn't some sort of error with the transaction, and that I didn't just waste fifty-five dollars.
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Hi thread! zack here :>
I too am wondering about the validation or at least some notification/way to link my forums account and in game account with the transaction. just as reassurance that it is my account which will be receiving it.
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Yeah I don't think anyone really got that much of a validation, Muse seems to have been a bit bad on that this time