Well, once again we had a caster down, and I had to step in and cast. So we had to bring in a new ref as well. Casting and organizing is not easy.
No Hug Me I'm Scared did not show up for their first match, or their second match. Normally teams need to show up for every match, even if their ally doesn't. Because what can happen, and did happen, is that the team is late and showed up for their third match. However, Hastatii was informed that since their ally didn't show up for the first match, they could just call it a day, which they did. This was my fault for not answering the ref who asked me about it in time.
So we skipped the Hastatii/No Hug Me I'm Scared matches.
Had you been in game, you would have been PM'd that your match was ready, since that is our only method to contact you.
You can also use pause time in the lobby to extend your ready up time, or simply take a point penalty and ready up late.
The ref for those matches was called in at the last second to cover, so they might not have been as solid on rules regarding starting late; and because they didn't want to mess up, they wanted to stick firmly to the rules they did know (ie: starting within 3 minutes).
It's not an ideal situation, but it happens.
Since matches do not have a set start time, you have to be in game at 2 pm EST and be ready for the ref to let you know your lobby is up for each match. If you do exit the game, you do so at your own risk. If we can't contact you, we can't contact you.