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Disgusting
HamsterIV:
The Jerry Holkins (Tycho) formula holds true for this community, except there are consequences here. Muse holds power over your account they can change ship and player names, and probably have an other punitive measures for people who are a detriment to the community. What is more we know they listen to us and have the power to act. So in this game more than others I trust the "Report" button will actually get back to the people who have the power to do something about it.
Just because this is part of the internet doesn't mean we have to put up with trolls.
Clara Skyborn:
Reports DO matter, and we rely on them and take them very seriously. We process reports daily, and every single one is read and handled by a human. First offenders generally get a warning, except in severe cases, and for multiple repeat offenses we do issue suspensions and bans.
For reports of trolling and other nonverbal behavior that doesn't leave a record we can immediately verify, we save all reports and look for a pattern of multiple sources or multiple instances to determine if a report is credible before taking action.
We also "clean" names daily, manually processing any ship or player names that have been reported or automatically flagged as potentially offensive, and resetting names and sending warnings as needed.
The social page is undergoing a bit of a revamp, and will eventually include more information about the community standards, blocking, reporting, and the moderation process to make everything a little clearer.
HamsterIV:
Muse Community standards are so high I still can't say "packing" or "Packistan" in text chat for fear I would utter the racial slur "packi" :P
Clara Skyborn:
--- Quote from: HamsterIV on May 31, 2013, 12:26:03 pm ---Muse Community standards are so high I still can't say "packing" or "Packistan" in text chat for fear I would utter the racial slur "packi" :P
--- End quote ---
D'oh, I thought I fixed that one already. Please let me know about things like this... :P
HamsterIV:
It's ok, I figured you had better things to do, or the fix got clobbered in a recent rebuild. It is no big deal, but I wanted to lighten the mood. :)
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